Who we are
Our website address is: https://catchlight.be. The data controller for this website is Vincent Van Wesemael (trading as iCreate). You can contact us directly by sending an email to legal@catchlight.be.
Comments
Not applicable.
Media
Not apllicable.
Cookies
This website uses cookies, which are small text files placed on your machine to help the site provide a better user experience, analyze site usage, and improve security.
By continuing to use this website, you consent to the use of cookies as described below.
1. Strictly Necessary and Functional Cookies
These cookies are essential for the basic functionality of the website and cannot be switched off in our systems. They are usually set only in response to actions made by you, such as filling out our contact form or navigating between pages.
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- WordPress and Elementor: We use cookies required by the WordPress content management system and the Elementor page builder to maintain your user session, recognize you as a legitimate visitor, and ensure form submissions work correctly.
2. Analytics and Performance Cookies
We use Google Analytics to collect anonymous information about how visitors use our site (e.g., which pages are most popular, how long visitors stay, and what devices they use). This information helps us analyze our performance and improve your user experience.
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- Google Analytics: This service sets cookies to track your usage patterns on an aggregated level. Your IP address is anonymized before being stored by Google.
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- Matomo: This service sets cookies to track your usage patterns on an aggregated level. Your IP address is anonymized before being stored.
How to Control Cookies
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, please note that blocking essential cookies may prevent the website from functioning correctly.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Contact Forms and Inquiries
When you submit an inquiry through our contact form (powered by WPForms), we collect your Name, Email Address, Phone Number (if provided), and details about your event date and location. This data is collected solely for the purpose of responding to your inquiry, checking availability, and providing a service quote. This personal data is retained only for the duration necessary to fulfill our service agreement or for standard business record keeping.
Server Logs and Security
When you visit our website, our web server automatically records standard information known as server log data. This is necessary for site security, maintenance, and debugging.
Data Collected
This log data typically includes non-personal identifying information such as:
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- Your computer’s IP address.
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- The type of browser and operating system you are using.
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- The date and time of your visit.
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- The page or files you accessed.
Purpose and Retention
This information is collected solely for the purpose of:
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- Diagnosing technical issues and improving website performance.
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- Monitoring for and preventing malicious activity and cyberattacks.
Server logs are retained only for a limited period necessary to secure the environment before being deleted or anonymized.
Who we share your data with
No data collected through this website is shared with third parties, except as required for legal compliance or as specified in the Analytics and Performance Cookies section.
Third-Party Order Fulfillment and Data Transfer
When you place an order for physical products (such as prints, albums, or wall art) through our services, we utilize Selected Professional Print Laboratories to manufacture and ship your order.
Data Shared for Fulfillment
To ensure the accurate processing and delivery of your order, we must share certain necessary personal data with the active Print Laboratory for that specific order. This data is shared solely for the purpose of order manufacturing, quality control, and direct shipment to you.
The categories of data shared for this purpose include:
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Customer Name
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Shipping Address
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Contact Information (e.g., email address, phone number, only if required for shipping notifications)
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Order Specifications (details of the physical product ordered)
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Digital Image Files required for printing
Policy Flexibility Statement
By placing an order for a physical product, you acknowledge and agree that your data may be transferred to different Print Laboratories as our business and operational needs evolve.
We ensure that all contracted laboratories are obligated to protect your data in accordance with this Privacy Policy and all relevant data protection laws (such as the GDPR). The laboratory’s use of your data is strictly limited to fulfilling the physical product order you have placed with us.
What rights you have over your data
As a resident of the European Union, you have specific rights regarding your personal data (e.g. GDPR). We are committed to facilitating these rights.
To exercise any of these rights, please contact us using the details provided in the Who We Are section of this policy.
1. The Right to Access (Article 15)
You have the right to request copies of the personal data we hold about you.
2. The Right to Rectification (Article 16)
You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
3. The Right to Erasure / “Right to be Forgotten” (Article 17)
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose for which it was collected.
4. The Right to Restrict Processing (Article 18)
You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. The Right to Object to Processing (Article 21)
You have the right to object to our processing of your personal data, under certain conditions.
6. The Right to Data Portability (Article 20)
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
We will respond to all requests concerning your rights without undue delay and, in any event, within one month of receipt of the request.